Trust & compliance

Privacy Policy

This policy explains how Desert Magic Camp & Resort handles personal information when you visit our website, contact us or make a booking.

Last updated: 18 August 2026

Information we collect

We may collect your name, email address, telephone number, booking details, travel preferences and any information you include in a message. Our website may also receive technical data such as your IP address, browser, device and pages visited.

How we use it

• To answer enquiries and arrange or manage your stay and activities.
• To provide customer service, maintain booking records and meet legal obligations.
• To secure and improve the website and, where permitted, understand how it is used.

Legal grounds and sharing

We process information to take steps at your request, perform a booking contract, comply with law, pursue legitimate business interests, or where you have consented. We share only what is necessary with service providers such as our booking, email, analytics and payment providers, and with authorities where legally required. A third-party booking platform processes information under its own privacy policy.

Retention and security

We retain information only as long as needed for the purposes above and applicable accounting or legal requirements. We use reasonable organisational and technical safeguards, but no internet transmission is completely secure.

Your choices

Depending on applicable law, you may request access, correction or deletion, object to or restrict processing, or withdraw consent. You may also complain to the relevant data protection authority.

Contact

For privacy questions or requests, email [email protected]. We may need to verify your identity before completing a request.